Supply Chain Solution built for Major, Iconic and Live Events
Supply Chain Solution built for Major, Iconic and Live Events
Run the program end to end with central control, compliant packaging, channel quotas and audit-ready reporting.
Run the program end to end with central control, compliant packaging, channel quotas and audit-ready reporting.
Trusted by Global Partners
$3+ billion hospitality value processed across channels
50,000+ sessions managed with live allocations
32 sports,
329 events
20,000+ Types of
packages configured and fulfilled
4 million hospitality
tickets processed
Your Event Journey, Simplified
No more disconnected systems, manual reconciliations, or last-minute chaos. SCSTIX powers every phase of your event with unified inventory, real-time controls, and seamless integrations. Navigate through each stage to see how we eliminate pain points and deliver confidence at scale.
SCStix Platform
Core inventory
Pain: Stock sits in different systems and no one trusts the counts.
Solution: One inventory hub for tickets, hospitality (in- and off-venue), rooms, flights, VIP and excursions with live sync to official sources.
Setup
Pain: Bundles break because components don’t update together.
Solution: Dynamic packages built from live components; any sale auto-updates related offers and quotas.
Requests portal
Pain: Sponsors and HNW clients can’t lock interest before go-live.
Solution: B2B requests with approvals, pricing and conversion to contract.
Deposits (B2C and B2B)
Pain: Warm demand stalls without a way to commit.
Solution: Secure deposits and staged payments with clear settlement rules.
Register your interest
Pain: No demand signal to shape the on-sale.
Solution: Branded forms that feed waitlists, quotas and release waves.
B2C
Pain: Retail sites are slow and disconnected from live inventory.
Solution: White-label portal with payments, promos, seat/table selection, basket and queuing on real inventory.
B2B
Pain: Bulk orders and approvals live in email threads.
Solution: Account workspace to quote, contract, invoice, upgrade and fulfil.
Agents portal
Pain: Partners oversell or need constant spreadsheets.
Solution: Quota-controlled agent purchasing at pre-approved rates, with downstream resale options and instant stock decrements.
Dispatch and fulfilment
Pain: Getting tickets and documents out on time is manual and fragile.
Solution: Dispatch module for bulk sends with tracking, multi-language templates and reissue controls.
Seating charts and table plans sync
Pain: Last-minute layout changes don’t reach buyers or ops.
Solution: Live seat/table sync with official ticketing and venue plans; buyer portals update automatically.
Extras: rehearsals and simulations, war-room plan, staff training, access-control test sync.
Access control
Pain: Barcodes and lists don’t match the gate.
Solution: Live sync to access systems; scan logs return to SCSTIX for status and issue resolution.
Real-time changes
Pain: No-shows, late VIPs, weather or broadcast shifts break plans.
Solution: On-site dashboard for seat/table reassignments, guest swaps, entitlements edits and instant comms to guests.
Also Includes
Reporting
Pain: Results are scattered across spreadsheets and can’t be trusted.
Solution: Real-time dashboards and out-of-the-box reports for sales, GP, fulfilment and exceptions.
Reconciliation
Pain: Finance re-keys; settlements and taxes lag.
Solution: ERP sync for invoices, refunds, deposits and recognition; sponsor consumption vs allocation; audit-ready logs.
Also Includes: NPS and feedback capture, chargeback handling, data archival and retention, case studies summariser.
Core inventory
Pain: Stock sits in different systems and no one trusts the counts.
Solution: One inventory hub for tickets, hospitality (in- and off-venue), rooms, flights, VIP and excursions with live sync to official sources.
Setup
Pain: Bundles break because components don’t update together.
Solution: Dynamic packages built from live components; any sale auto-updates related offers and quotas.
Requests portal
Pain: Sponsors and HNW clients can’t lock interest before go-live.
Solution: B2B requests with approvals, pricing and conversion to contract.
Deposits (B2C and B2B)
Pain: Warm demand stalls without a way to commit.
Solution: Secure deposits and staged payments with clear settlement rules.
Register your interest
Pain: No demand signal to shape the on-sale.
Solution: Branded forms that feed waitlists, quotas and release waves.
B2C
Pain: Retail sites are slow and disconnected from live inventory.
Solution: White-label portal with payments, promos, seat/table selection, basket and queuing on real inventory.
B2B
Pain: Bulk orders and approvals live in email threads.
Solution: Account workspace to quote, contract, invoice, upgrade and fulfil.
Agents portal
Pain: Partners oversell or need constant spreadsheets.
Solution: Quota-controlled agent purchasing at pre-approved rates, with downstream resale options and instant stock decrements.
Dispatch and fulfilment
Pain: Getting tickets and documents out on time is manual and fragile.
Solution: Dispatch module for bulk sends with tracking, multi-language templates and reissue controls.
Seating charts and table plans sync
Pain: Last-minute layout changes don’t reach buyers or ops.
Solution: Live seat/table sync with official ticketing and venue plans; buyer portals update automatically.
Extras: rehearsals and simulations, war-room plan, staff training, access-control test sync.
Access control
Pain: Barcodes and lists don’t match the gate.
Solution: Live sync to access systems; scan logs return to SCSTIX for status and issue resolution.
Real-time changes
Pain: No-shows, late VIPs, weather or broadcast shifts break plans.
Solution: On-site dashboard for seat/table reassignments, guest swaps, entitlements edits and instant comms to guests.
Also Includes
Reporting
Pain: Results are scattered across spreadsheets and can’t be trusted.
Solution: Real-time dashboards and out-of-the-box reports for sales, GP, fulfilment and exceptions.
Reconciliation
Pain: Finance re-keys; settlements and taxes lag.
Solution: ERP sync for invoices, refunds, deposits and recognition; sponsor consumption vs allocation; audit-ready logs.
Also Includes: NPS and feedback capture, chargeback handling, data archival and retention, case studies summariser.
Problem
Inventory scattered across systems
Tickets in one place, hospitality and suites in another, accommodation held in emails, flights with a DMC, VIP services and excursions in spreadsheets. No single source of availability. Teams double-book, hold stock too long, or miss release windows. Quotas clash across B2C and agents. Finance cannot see what is committed versus sold. Rights rules get broken by accident. Revenue leaks while people reconcile files.
SCSTIX solution
One inventory hub, Live everywhere
SCSTIX ingests tickets, in-venue and off-venue hospitality, accommodation blocks, flights, VIP services and excursions into a single inventory. It stays in sync with official ticketing and supplier systems in real time. You build packages from the same live pool, apply rules, and assign quotas by channel. The Global Diary shows availability across venues, sessions and resources and lets you book directly from the calendar. Every change updates all channels instantly, with audit trails and permissions.
Problem
Packages depend on many moving parts
Even with inventory centralised, packaging is slow and risky. Tickets, suites, rooms and tours have different caps and dates. A single VIP program may span multiple sessions, sports and venues. Teams create overlapping offers; when one sells, others don’t update, causing oversell, dead stock and manual rework.
SCSTIX solution
Dynamic Package Curation
Use the same live inventory pool to build single‑session, multi‑session, multi‑day, multi‑sport and fully custom group packages. Define rules per component (min/max, date alignment, category and territory rules). SCSTIX validates availability in real time and only allows packages that can be delivered.
Problem
Packages ready, but no way to sell everywhere in real time
Teams can curate great packages, then hit a wall. CRM handles contacts, not live selling. Most systems favour back-office or B2B only, so retail is bolted on and slow. Presales are blocked by rigid go-live dates, which frustrates sponsors and HNW clients. Agents need quotas and rate books. Sponsors need their allocations tracked and protected. Ops needs one view of what sold, where, and what’s left. Without this, revenue drips out across spreadsheets and emails.
SCSTIX solution
Multi-channel selling with quota control
SCSTIX gives you every channel you need, all talking to the same live inventory and rules. You assign quotas per channel, open presales when you need to, and track sponsor and agent allocations without breaking compliance.
B2C online portal
Fully white-labelled to your brand, responsive, and fast. Online payments, promo codes, gift vouchers, baskets, queuing, real-time seat maps and table plans, upsells and add-ons. Shoppers can register interest before go-live so you capture demand early.
B2B online requests
Let sponsors, organisations and HNW clients submit bulk requests before retail opens. Approve, price, and convert to contracts with a few clicks.
Agent & distributor portal
Give partners their own portal with specific quotas and pre-approved agent rates. They can purchase directly or add their own margin and add-ons to resell downstream. All activity decrements the same inventory pool in real time.
Assisted and offline sales
For call centre and account teams. Create quotes, generate contracts, invoice, take payments, book multiple packages, upsell, cross-sell and upgrade without leaving the workflow.
My Bookings
Every registered buyer gets a private workspace showing bookings, attendees, fulfilment details, contracts, receipts and invoices, with self-service for changes and payments.
Build your own
900+ APIs so you can roll your own storefronts or embed sales flows in existing sites and apps while SCSTIX handles inventory, rules, payments, tax and reporting.
Faster sell-through across B2C, B2B, agents and assisted. Sponsors and partners see exactly what they hold and what they’ve used. Presales captured before public on-sale. Zero oversell because every channel reads the same live truth. Clean reconciliation for finance and rights holders.
Problem
Complex event setup with every piece living apart
Major events span many venues and facility types. Seating blocks, suites, car parks and hospitality areas each have their own rules. Table plans live in files. Seat maps live in a ticketing tool. Event schedules live in spreadsheets. When sessions are created, nothing is properly linked back to the real seat or table. Online selection is unreliable. Packages cannot guarantee the right entitlement for the right time and place. Small data mismatches ripple into oversell, guest frustration and long nights fixing it.
SCSTIX solution
From venue to seat, all linked and live
SCSTIX gives you a structured setup path so every component is connected before you sell a single package.
Multi-venue model
Create as many venues as you need. Each venue carries its timezone, address and operational attributes.
Facilities and spaces
Define tracks, courts, hospitality locations, suites, seating blocks and car parks as first-class facilities inside each venue.
Seat and table designers
Build digital seat maps for blocks and suites, and table plans for hospitality spaces. These power real-time seat, suite and table selection online and offline.
Events and sessions
Import or create the event schedule. For each event, create sessions and attach the exact facilities they use.
Inventory binding
Link every ticket to a real seat in the correct facility, in the correct venue, at the correct session time. Link hospitality inventory to the right space and table plan. Off-venue hospitality and experiences are bound to the right date windows.
Package attachment
Attach curated packages to sessions so entitlements, seat selection and table selection are guaranteed at checkout.
Validation and governance
SCSTIX validates capacity, clashes and time windows as you configure. No session can exceed its seats or tables. Territory, category and presentation rules are enforced.
Templates and cloning
Save venue, facility and session templates. Clone across sports, days or venues to set up large programs fast and consistently.
Problem
Official ticketing sits elsewhere, everything drifts out of sync
At major events the rights holder appoints an official ticketing system that controls the master seats and barcodes. Hospitality partners receive allocations, but without a live integration they’re forced to upload CSVs, PDFs and static seating charts into a separate platform. Holds and releases lag. Seat moves aren’t reflected. Different teams sell against different truths. Come fulfilment, barcodes and entitlements don’t line up and operations scramble to reconcile.
SCSTIX solution
Real-time sync with the master ticketing system
SCSTIX supports both manual upload and direct integrations with major ticketing platforms to keep hospitality sales in lock-step with the master inventory. For Milano Cortina 2026 we integrated directly with EVENTIM for live ticket and seat map updates.
Problem
Finance sits elsewhere and sales fall out of sync
Hospitality sales generate deposits, part-payments, refunds and credits across multiple currencies and tax regimes. Without a live link to the finance system, teams re-key data, reconciliation drags and revenue recognition becomes risky. Sponsors need invoicing against contracts and cost centres, while finance needs GL accuracy and audit trails.
SCSTIX solution
Finance integration out of the box
SCSTIX integrates with major ERPs including Oracle NetSuite, SAP and Microsoft Dynamics (GP and Finance & Operations). Sync can be real-time or scheduled depending on finance policy.
Controls and assurance Mapping tables keep SKUs and tax codes aligned. Validation prevents posting incomplete data. Every transaction keeps a full audit trail. Reconciliation reports match SCSTIX orders to ERP documents by day, event, channel and currency.
Outcomes Faster month-end close. Fewer manual errors. Clean audit. One truth for revenue, tax and settlements across all channels.
Faster month-end close. Fewer manual errors. Clean audit. One truth for revenue, tax and settlements across all channels.
Problem
Contacts and deals live in CRM, sales live somewhere else
At major events the rights holder appoints an official ticketing system that controls the master seats and barcodes. Hospitality partners receive allocations, but without a live integration they’re forced to upload CSVs, PDFs and static seating charts into a separate platform. Holds and releases lag. Seat moves aren’t reflected. Different teams sell against different truths. Come fulfilment, barcodes and entitlements don’t line up and operations scramble to reconcile.
SCSTIX solution
Native CRM connectors that keep sales and relationships in sync
SCSTIX connects out of the box to Microsoft Dynamics 365 and Salesforce so every hospitality action reflects in CRM and every approved CRM change flows back to SCSTIX.
Problem
Every event has unique tools — nothing talks to anything
Even with core systems connected, major programs still rely on specialist tools for travel, KYC, identity, marketing, content, reporting and on-site tech. Without a modern API layer, data stays trapped and teams commission brittle one-offs that break during on-sale or when plans change.
SCSTIX solution
900+ open APIs for modern integrations
SCSTIX exposes more than 900 REST endpoints so you can connect the platform to any modern third-party system. Use them to build your own storefronts, embed sales flows into existing sites and apps, or automate operations. These are the same APIs our own product uses, so anything we can do, you can do.
Identity and SSO, KYC and fraud services, payments and PSPs, travel and logistics, marketing automation and comms, data warehouses and BI, content and document services, on-site access control and scanning.
Versioned endpoints with OAuth 2.0, rate limits sized for major on-sales, event webhooks for real-time updates, and sandbox environments. We provide reference implementations and Postman collections so your team can move fast.
Fewer brittle one-offs, faster change and a stack that scales with each event.
Problem
Rolling out hospitality software without event expertise misses the mark
For major and iconic events, success depends on more than software. Generic rollouts miss allocation rules, accreditation timelines, venue operations, sponsor workflows, finance controls and on‑sale pressure. The result is delays, mismatched entitlements, unsold inventory and reputational risk on the biggest days of the calendar.
SCSTIX solution
Event‑grade implementation with a
sell‑out playbook
We combine platform configuration with decades of major‑event know‑how so the system fits your program on day one and sells out responsibly.
Assurance and governance RACI, risk register, change control and audit trails across environments. We align to your PMO or provide ours, and report weekly on scope, risks and outcomes.
Outcomes Faster time to value, safer on‑sale, clean fulfilment and a team that knows exactly how to operate the platform.
Problem
Fulfilment is fragmented and time-critical
After the sale, tickets, credentials, add-ons and access info must reach guests on time. Without a single engine, teams juggle master barcodes from the official ticketing system, physical ticket dispatch, e-ticket emails, access-control lists and last-minute changes. Mismatches at the gate create queues and reputational risk. Re-sending at scale is slow. Sponsors want clear status by guest and program, and ops is stuck reconciling across tools.
SCSTIX solution
Real-time fulfilment and access
SCSTIX centralises fulfilment with live links to ticketing and access control so every entitlement reaches the right guest and every list matches what will scan.
On-time delivery, fewer gate issues, lower support load, and a clean audit trail from sale to scan.
Problem
Critical numbers live in spreadsheets, not in one truth
For major and iconic events, success depends on more than software. Generic rollouts miss allocation rules, accreditation timelines, venue operations, sponsor workflows, finance controls and on‑sale pressure. The result is delays, mismatched entitlements, unsold inventory and reputational risk on the biggest days of the calendar.
SCSTIX solution
Real-time reporting
+ warehouse-grade integrations
A reporting suite built for major and iconic events, plus direct pipes to your BI stack.
Sell-through, revenue & GP, tax, remaining inventory, channel performance, presales demand, fulfilment status, exceptions and recovery tasks—updated in real time. Rights-holder and sponsor views show allocation vs consumption by event, account and program.
Orders, packages, attendees, entitlements, invoices/credits/refunds, payments/deposits, FX & tax, fulfilment runs, access/scan logs, SLA & support metrics. Schedule to email/SFTP or export to CSV/Excel.
Governed self-service queries against the SCSTIX data model with real-time connectors to Power BI. Row-level permissions respect roles and territories.
Native connectors to Azure (Synapse) and Snowflake stream curated event schemas to your warehouse via CDC or scheduled batch. Includes data dictionary, lineage and refresh status.
Immutable audit logs, retention rules, PII controls and consent tools, environment-based access, and API/webhook histories for traceability.
Decisions on live numbers, not last night’s export. Clear sponsor/rights-holder reporting. Faster finance close. Easy audits. One source of truth across sales, ops and delivery.
Implementation Experts
With a meticulous approach to project management, we consistently achieve milestones on schedule, providing our clients with not just solutions, but a reliable partnership built on trust and delivery excellence.
Eliminating compatibility headaches
Experience the ease and efficiency of connecting your existing tools effortlessly and unlock endless possibilities with our versatile integration capabilities.
Eliminating compatibility headaches
Experience the ease and efficiency of connecting your existing tools effortlessly and unlock endless possibilities with our versatile integration capabilities.
Safeguard your data
Your sensitive data remains securely within your country’s jurisdiction, while you leverage the full capabilities of Microsoft Azure’s cloud platform. We proudly hold industry-recognized accreditations for data security, demonstrating our steadfast commitment to implementing robust data protection measures and safeguarding your information.
Safeguard your data
Your sensitive data remains securely within your country’s jurisdiction, while you leverage the full capabilities of Microsoft Azure’s cloud platform. We proudly hold industry-recognized accreditations for data security, demonstrating our steadfast commitment to implementing robust data protection measures and safeguarding your information.
Round-the-clock assistance worldwide
SCSTix offers a robust support system that encompasses a
range of procedures and protocols to ensure our clients receive the highest quality support possible.
Round-the-clock assistance worldwide
SCSTix offers a robust support system that encompasses a range of procedures and protocols to ensure our clients receive the highest quality support possible.
Implementation Experts
With a meticulous approach to project management, we consistently achieve milestones on schedule, providing our clients with not just solutions, but a reliable partnership built on trust and delivery excellence.
FAQs
SCSTIX uses Microsoft Azure’s cloud platform to secure your data within your country’s jurisdiction, employing industry-recognized security certifications and strict privacy controls.
Yes, SCSTIX complies with GDPR and offers retention rules, role-based access, and immutable audit logs for seamless privacy and regulatory compliance.
Robust data redundancy and disaster recovery solutions are in place to ensure continuous data protection and business continuity.
SCSTIX provides real-time dashboards, audit-ready reporting, and integrated ERP financial reconciliation to prevent manual errors and support audit processes.
Via live dashboards and instant communication tools, the system allows for guest status updates, seating reassignments, and smooth operational flexibility.
No, SCSTIX’s centralized inventory hub updates in real time across all channels, preventing double-bookings, oversells, or dead stock scenarios.
Clients have 24/7 support access, dedicated local hotlines, and a global team with expert consultants ensuring milestone achievement and reliable onboarding.
SCSTIX provides comprehensive project management and training resources to guarantee successful system adoption and event setup.
With over 900 open REST APIs and native connectors for CRM, ERP, ticketing, and logistics, SCSTIX offers seamless, secure integration with third-party platforms.
Yes, clients can configure packages, rules, quotas, and front-end workflows to meet detailed requirements for any event type or scale.
SCSTIX features real-time dashboards, exports (CSV/Excel), and out-of-the-box reports for finance, sales, fulfilment, and audit requirements — all governed and compliant with official standards.
The platform is built for major, iconic events and supports high transaction volumes, complex venue arrangements, and intricate allocation needs — all proven globally across prestigious events.
SCSTIX’s management team has decades of experience delivering hospitality solutions for world-renowned events, combining industry expertise with detailed project management, risk controls, and event-specific playbooks for safe, reliable rollouts.
Pricing depends on contract terms, event size, integration scope, and venue requirements; each proposal is customized to your needs. To receive accurate pricing or experience the platform first-hand, clients are encouraged to book a demo with us.